SOP - How to remote connect --PUBLIC

Software

• Windows Remote Desktop (preinstalled on windows machines)
• Microsoft Remote (available through apple app store)
• Citrix Remote Desktop (available through myapps.bcm.edu - you may need to request addition of the remote desktop client to your citrix workspace through bcm IT)

Procedure

1. Connect to the BCM network (if on campus, you should already be on the network; if off-site use the VPN to connect)
2. Run the remote desktop software
3. Connect to the remote computer using its name or IP address (i.e. “MPC-ANALYSIS-2.ad.bcm.edu” or "10.20.203.96")
4. Use appropriate credentials to connect
   1. most core computers use your BCM credentials (indicate by putting "BCM\" in front of your username - this is important if connecting from a non-BCM computer)
   2. alternate login info for computers that don't use BCM credentials can be found at Computer info - location, credentials, etc.
5. Close software before you disconnect (i.e. Vevolab can only be used by one user at a time - if it is left running it will be unavailable for the next user)

Notes

BCM IT has a support article describing the set-up of the citrix applications that include the remote desktop client (this may be an easier approach on a mac, alternatively you can find Microsoft Remote in the apple app store).[1]

Use of the remote desktop client is outlined in this article as well.[2]